Reception is helping a patient
There are payments to take, calls to answer and patients to welcome. Meanwhile, the messages keep coming.
For dental clinics in Argentina
Your AI receptionist for your dental clinic’s WhatsApp.
Tiempify answers questions and arranges appointments 24/7, even when reception is busy or your clinic is closed.
Fewer messages to handle manually. More opportunities to turn inquiries into appointments. Your team stays in control.
Keep using WhatsApp Business.
Your patients don’t need to install anything.
Your dental clinicReception assistant · Tiempify
WhatsApp
Appointment added to the clinic’s calendarGoogle Calendar or Apple Calendar via iCloud
This is an example conversation, not a live chat. Available times and replies depend on your clinic’s settings.
Reception time has a cost, too
Every exchange takes time.
Every inquiry could become an appointment.
When WhatsApp messages pile up, replies take longer and some inquiries slip through the cracks. These situations probably sound familiar.
Patients message after closing time
Someone wants to book at 10 p.m. Helping them then means their request doesn’t have to wait until tomorrow.
Too many messages to agree on a time
Ask questions, open the calendar, suggest times, check again and confirm. Then start over with the next patient.
The same questions, again
Opening hours, location, treatments and health insurance plans the clinic accepts. Information your team repeats over and over.
From message to appointment
The patient sends a message.
Tiempify arranges the appointment.
A natural WhatsApp conversation, based on the appointments your clinic can actually offer.
- 01
Understands the request
Asks the questions needed to understand what the patient wants and who the appointment is for.
- 02
Checks the calendar
Checks availability with the practitioners who provide that service.
- 03
Offers times and confirms
Suggests available times and asks for confirmation before booking.
- 04
Updates the calendar
The appointment is added to Google Calendar or Apple Calendar, depending on your clinic’s connection.
Does it need a person? The conversation goes to reception so your team can take it from there.
Designed for dental clinics
Your patients say what they need. They don’t speak in menus.
Tiempify uses the services, practitioners and rules we set up with your clinic. It helps arrange the appointment; clinical decisions stay with the dentist.
Let’s look at your clinic’s needs“I’d like to book a cleaning”
“I need a checkup”
“I’d like an orthodontic consultation”
“It’s for my son”
“I’ve been in before and need a follow-up”
“I need to reschedule my appointment”
Identifies the booking and arranges the change according to availability and cancellation rules.“I have a toothache”
Symptoms and medical questions need your team’s review. Tiempify does not diagnose, recommend treatments or serve as an emergency contact channel.Less routine work. The same control.
Reception stays in control.
Tiempify handles repetitive conversations so your team has more time for patients in the clinic and cases that need personal attention.
- Your clinic sets the rules. Services, practitioners, opening hours and the information used in replies.
- Your team can step in. When reception takes over a conversation, the assistant lets that person continue.
- Anything that needs human judgment goes to your team. Medical questions, exceptions or inquiries it cannot resolve.
Today, manually
Check WhatsApp → ask questions → open the calendar → suggest times → reply again → confirm → send a reminder.
Reception handles every step.With Tiempify
The patient messages → Tiempify arranges the booking → the appointment appears in the calendar.
Reception steps in when needed.Fits the way you work
Your WhatsApp Business.
Your calendar.
Your team.
Patients keep messaging your clinic on WhatsApp. They don’t need another app to book, reschedule or cancel an appointment.
- Keep WhatsApp Business
- You can keep using the app and your number while Tiempify helps with reception. During setup, we check that Meta allows this connection for your account.
- Google Calendar
- Appointments are scheduled using your connected calendars and each practitioner’s availability.
- Apple Calendar via iCloud
- If your team uses Apple Calendar with iCloud, we can connect it to manage appointments too.
- WhatsApp reminders
- Patients receive appointment reminders without reception having to write each one. We configure and verify sending during setup.
We set it up with you
First, how your clinic works.
Then, the automation.
The demo starts with your clinic: how you arrange appointments today, what takes time and which conversations you want reception to handle.
- 1
We define services, practitioners and hours
Along with frequently asked questions and the cases your team should handle.
- 2
We connect WhatsApp and your calendar
We check account compatibility and the permissions needed.
- 3
We test your practice’s scenarios
A booking, a reschedule, a cancellation and a conversation that needs reception.
- 4
We get your team ready before starting
Together, we review how to supervise conversations and step in when needed.
Before turning on the assistant, we agree on the scope and implementation timeline with your clinic.
Before you decide
Your team’s questions, answered.
During the demo, we review what fits your practice and what needs to be configured.
Do I need to change my WhatsApp number?
The connection is designed to let you keep your number and use the WhatsApp Business app alongside Tiempify. This is called Coexistence. During setup, we check that Meta enables this mode for your account; the connection depends on that validation.
Do my patients need to install anything?
No. They message you on WhatsApp as usual. They can request an appointment and arrange the details in the same conversation.
Does Tiempify replace my receptionist?
Its role is to take repetitive WhatsApp work off your team’s hands. Reception still handles cases that need a person, can step in and stays in control of the conversation.
What happens if Tiempify cannot answer?
If it cannot resolve an inquiry with the information available, it can pass it to your team. Medical questions require human attention. Reception’s response depends on its hours and availability.
Does it work with multiple dentists?
Yes. We configure the practitioners, the services each provides and their schedules. Tiempify uses that information and the connected calendars to arrange appointments.
Does it connect to my calendar?
It connects to Google Calendar and to Apple Calendar through iCloud. During the demo, we review which one your clinic uses. If you use another practice management system, we need to assess your setup; that integration is not assumed.
Can it cancel or reschedule appointments?
Yes. Patients can request this on WhatsApp. Tiempify identifies their booking and applies your clinic’s rules. To reschedule, it checks availability and asks for confirmation.
Does it send reminders too?
Yes, through WhatsApp. We review their configuration during setup. Sending depends on messaging approval and WhatsApp’s conditions.
What happens to my patients’ data?
Data is processed to manage administrative reception and appointments, according to the clinic’s instructions. Our Privacy Policy (Spanish) explains data use, retention and rights. You can also review the providers involved (Spanish) and how to request data deletion (Spanish).
How long does implementation take?
It depends on your services, practitioners, calendars and WhatsApp Business account status. After reviewing your setup, we agree on the steps and timeline. We test the configuration together before starting.
How much does it cost? Is there a minimum commitment?
We review the scope for your clinic and present a proposal before you sign up. Pricing, any applicable messaging costs, minimum commitment and cancellation conditions are set out in that commercial agreement. You can review our Terms and Conditions (Spanish).
A demo for your clinic
Let’s see how much WhatsApp work you could take off reception’s hands.
Tell us how you arrange appointments today. We’ll show you a patient’s journey and how your team can oversee it.
- We review your services and calendar.
- We look at what can be automated and what stays with your team.
- We discuss implementation and a proposal for your clinic.
You can also email us directly at
hola@tiempify.com
Request a demo
Leave your details and we’ll contact you to arrange the demo.